Privacy Policy

Last updated: September 2026

Kaya Constructions ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect through kayaconstructions.com.au, how we use it, and the choices you have.

1. Information we collect

We collect information you provide directly to us, and some information automatically when you visit our website.

Information you provide

• Your name, email address and phone number when you submit an enquiry or quote request form
• Details about your project, such as the type of build, your address or block details, and any files or photos you choose to send us
• Any information you provide when contacting us by phone, email or in person

Information collected automatically

• Standard web log data such as your IP address, browser type, device type, and pages viewed, collected via our website host and any analytics tools we use
• Cookies used for basic site functionality; see the Cookies section below

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Communicate with you about your project, from initial consultation through to completion
• Improve our website and the services we offer
• Meet our legal, accounting and regulatory obligations

We do not sell your personal information to third parties.

3. How your information is shared

Enquiry and quote request forms on this website are processed using a third party form service (FormSubmit), which delivers your submission to our email inbox. We may also share information with:

• Trades, consultants, engineers or designers directly involved in quoting or delivering your project, where relevant to your enquiry
• Our website hosting provider (Hostinger), which stores the website and any data submitted through it
• Government authorities where required by law, such as building permit or planning applications

We do not share your information with third parties for their own marketing purposes.

4. Data security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to support basic functionality and, where enabled, to understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

6. Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Ask us what personal information we hold about you
• Request that we correct any inaccurate or out of date information
• Ask us to delete your personal information, where we are not required to retain it for legal or business reasons

To make any of these requests, contact us using the details below.

7. Third party links

Our website may contain links to third party websites, such as social media pages or supplier sites. We are not responsible for the privacy practices of those websites and encourage you to review their own privacy policies.

8. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a new "last updated" date.

9. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Phone: 0433 690 857
• Email: info@kayaconstructions.com.au
• Address: South East Melbourne, Victoria